This Privacy Policy was last updated on January 15, 2024. We may update this policy from time to time, so please check back periodically for changes.
Welcome to Road2Trip ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").
We value your trust and are committed to protecting your personal information with appropriate security measures and transparent practices.
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
We collect several types of information from and about users of our Services, including:
We may receive information about you from third parties, such as:
We use the information we collect for various business purposes, including:
To process bookings, arrange travel services, and provide customer support.
To send booking confirmations, travel updates, and respond to inquiries.
To analyze usage patterns and enhance our Services and user experience.
To send promotional materials and travel offers (with your consent where required).
To protect against fraud, ensure safety, and comply with legal obligations.
To tailor content, recommendations, and offers to your interests.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.
We may share your information in the following circumstances:
We share information with third-party vendors who provide services on our behalf, such as:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
We may share your information with third parties when we have your explicit consent to do so.
We do not sell your personal information to third parties for their marketing purposes without your explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards of data protection.
Depending on your location, you may have certain rights regarding your personal information:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Request restriction of processing of your personal information.
Request transfer of your information to another organization.
Object to processing of your personal information in certain cases.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
If you believe that we might have any information from or about a child under 16, please contact us immediately.
As a travel company, we may transfer your personal information to countries other than your country of residence, including to countries that may not have the same data protection laws as your country.
When we transfer your information to other countries, we implement appropriate safeguards to ensure the protection of your personal information, such as:
By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than your country.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
We will also provide additional notice (such as adding a statement to our homepage or sending you a notification) if changes are material. We encourage you to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
52, Patel Nagar, Nadesar, Chaukaghat
Varanasi, Uttar Pradesh 221002
India
Email: privacy@road2trip.com
Phone: +91 6386 528 130
Data Protection Officer: dpo@road2trip.com
We will respond to your inquiry within 30 days of receipt.